Privacy Policy

Personal Information collected by us

Personal Information collected by us may include:

• Your name
• Address details
• Telephone numbers
• Email address
• Purchase history

Use of Information

Any information held by us is used only for the purposes of facilitating our relationship with you.

This may include:

• Processing of orders placed
• Account administration
• Dealing with requests, enquiries or complaints and other business related activities
• Carrying out any activity in connection with a legal, governmental or regulatory requirement on us or in connection with legal proceedings, crime or fraud prevention, detection or prosecution

You agree that we may obtain information about you from you or any other person (including any credit or debt collection agencies) in the course of our business, and you consent to any person providing us with such information.

You agree that we may give any information we have about you relating to your credit worthiness to any other person, including any credit or debt collection agency, for credit assessment and debt collection purposes.

You must notify us of any change in circumstances that may affect the accuracy of the information you provided to us (If you are an individual, i.e. a natural person, you have rights under the Privacy Act 2020 to access and request the correction of any personal information that we hold about you).

Retention of Information and Information Security

To protect your private information as you enter it on our website, we use encryption, such as the Secure Socket Layer (SSL) protocol.

Personal information we hold is stored securely and access is limited to those of our employees who require access to perform their duties for us.

We retain personal information regarding you for as long as your account is active to provide you with our services. We also retain personal information for as long as necessary to achieve the purposes described in this Privacy Policy, for example, to comply with our legal obligations.

You may close your account by contacting us and we will delete the personal information it holds about you (unless we need to retain it for the purposes set out in this Privacy Policy).

Transmission of Payment Card Data

Farrell Bearings Limited uses a Payment Card Industry Data Security Standard (PCI DSS) compliant third-party payment gateway to securely process card payments for orders placed through our website.

No card data is collected or held by Farrell Bearings Ltd.

Farrell Bearings Limited website uses encryption such as the Secure Socket Layer (SSL) protocol to ensure any data entry on our website is secure.